Legal

Privacy Policy

Last updated:

1. Introduction

Scriba Nova ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (scribanova.com) or any of our mobile applications (collectively, the "Services").

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Services.

2. Information we collect

  • Information you provide directly: name, email address, company, and message content when you contact us or submit a brief.
  • Usage data: IP address, browser type, operating system, referring URLs, and pages viewed.
  • Device information: for mobile applications, device type, operating system version, unique device identifiers, and crash reports.
  • Analytics data: aggregated, anonymized data about how visitors interact with our Services.

3. How we use your information

  • Provide, operate, and maintain our Services
  • Respond to your inquiries and support requests
  • Send administrative communications such as service updates and security notices
  • Analyze usage trends to improve our Services
  • Comply with legal obligations and prevent fraudulent activity

We do not sell your personal data to third parties.

4. Legal basis for processing (GDPR)

If you are in the European Economic Area, we process your personal data under these legal bases: contract, legitimate interests, legal obligation, and consent. Where we rely on consent, you may withdraw it at any time.

5. Data sharing and third parties

We may share information with trusted service providers who help us operate the Services, such as cloud hosting, analytics, and email delivery. They are contractually bound to protect your data and may only use it on our behalf. We may disclose information if required by law.

6. Data retention

We retain personal data only for as long as necessary to fulfil the purposes in this policy, or as required by law. When it is no longer needed, we securely delete or anonymize it.

7. Your rights

  • Access the personal data we hold about you
  • Correction of inaccurate or incomplete data
  • Deletion of your personal data
  • Portability of your data to another provider
  • Objection to processing based on legitimate interests
  • Restriction of processing in certain circumstances

To exercise any of these rights, contact us at info@scribanova.com.

8. Data security

We use industry-standard technical and organizational measures to protect your personal data. No method of transmission or storage is completely secure, but we work to protect your information.

9. International transfers

Your information may be processed in countries other than your own. When transferring data outside the EEA, we ensure appropriate safeguards are in place in line with applicable law.

10. Children's privacy

Our Services are not directed to children under 13 (or 16 in the EEA). We do not knowingly collect personal data from children. If you believe a child has provided us with data, contact us and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will note significant changes by updating the date above. Continued use of the Services after changes means you accept the revised policy.

12. Contact us