Legal

Privacy Policy

Last updated:

1. Introduction

Welcome to Scriba Nova ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (scribanova.com) or any of our mobile applications (collectively, the "Services").

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Services.

2. Information We Collect

We may collect information about you in the following ways:

  • Information you provide directly: Name, email address, and message content when you contact us via our website or support form.
  • Usage data: Information automatically collected when you use our Services, such as your IP address, browser type, operating system, referring URLs, and pages viewed.
  • Device information: For mobile applications — device type, operating system version, unique device identifiers, and crash reports to improve app stability.
  • Analytics data: Aggregated, anonymized data about how users interact with our Services, used to improve performance and user experience.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Services
  • Respond to your inquiries and support requests
  • Send administrative communications (service updates, security notices)
  • Analyze usage trends to improve our Services
  • Comply with legal obligations
  • Detect and prevent fraudulent activity

We do not sell your personal data to third parties.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Contract: Processing necessary to provide the Services you requested.
  • Legitimate interests: Improving our Services, ensuring security, and communicating relevant updates.
  • Legal obligation: Compliance with applicable laws and regulations.
  • Consent: Where you have explicitly given consent (e.g., marketing communications). You may withdraw consent at any time.

5. Data Sharing & Third Parties

We may share your information with trusted third-party service providers who assist us in operating our Services (e.g., cloud hosting, analytics, email delivery). These providers are contractually obligated to protect your data and may only use it on our behalf.

We may also disclose your information if required by law, court order, or governmental authority.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data ("right to be forgotten").
  • Portability: Request that we transfer your data to another service provider.
  • Objection: Object to processing based on legitimate interests.
  • Restriction: Request that we restrict processing in certain circumstances.

To exercise any of these rights, please contact us at info@scribanova.com.

8. Data Security

We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. When transferring data outside the EEA, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

10. Children's Privacy

Our Services are not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately and we will delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of the Services after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: